Our Client Success
Overview: Specialized Education Services, Inc. (SESI) partners with school districts to deliver tailored programs for students with special and alternative education needs. While highly mission-driven, SESI leaders identified challenges in cross-functional communication, engagement, and conflict resolution. In an environment where trust, collaboration, and consistent leadership behaviors directly affect student outcomes, SESI needed a unifying leadership approach to elevate culture and performance.
Embedding CARE into Leadership for Lasting Cultural Change
Specialized Education Services:
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Create a shared leadership language and behaviors across the organization
Strengthen psychological safety and inclusivity at all levels
Improve cross-functional communication and conflict resolutionEquip leaders with tools to increase trust, collaboration, and engagement
Align leadership behaviors with SESI’s core values to drive consistency and accountability
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Over a six-month learning journey, DX Learning integrated its neuroscience-backed CARE Model[WM1] —Clarity, Autonomy, Relationships, and Equity—into SESI’s leadership culture.
Key steps included:Mapping CARE to SESI’s organizational values and embedding it into all leadership development activities
Delivering a region-wide foundational course with common nomenclature and communication protocols
Engaging senior leadership in every session to model vulnerability and applicability
Partnering with ProHabits to design SESI-specific microactions and gamify behavior change
Providing each participant with an individual development plan and a CARE-certified executive coach
Implementing a multi-faceted ROI approach, including pre/post data analysis, HRIS metrics, and aggregated feedback
Impact
The initiative drove measurable behavior change, strengthened culture, and built a more connected leadership community.
By the Numbers
171 Leadership Stories Shared
76 Net Promoter Score
9.2/10 Applicability Score
Increases across all CARE dimensions:
-Clarity: +2.23%
-Autonomy: +1.66%
-Relationships: +1.16%
-Equity: +0.74%
Leaders embraced new commitments—
recognizing positive behaviors daily, aligning work with purpose, and connecting with staff on personal and professional goals—ensuring momentum continued beyond the program.
“DX Learning and the CARE model provide a common language and framework for improving leadership that continues to elevate our team. It is evident that conversations are different, questions are asked more freely, and there is a greater shared understanding throughout our team. This has led to increased productivity and a more positive culture as we all continue to strive to be 1% better every day!”
— Kevin Sweetland, Regional VP
TEKsystems:
Elevating People-First Leadership Across a Global Workforce
Overview: TEKsystems, a global leader in IT services and talent management, faced a common challenge: high-potential managers were being promoted into leadership roles without the tools to lead people-first . In a hybrid, fast-moving environment, this created gaps in psychological safety, team cohesion, and long-term engagement.
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To close this gap, TEKsystems partnered with DX Learning to:
Build inclusive, emotionally intelligent leaders at all levels
Foster psychological safety and accountability across teams
Identify behavioral patterns to support succession planning
Improve promotion-readiness and long-term retention
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DX delivered two high-impact, neuroscience-backed programs:
CARE Leadership Lab
Helped emerging leaders build clarity, autonomy, relationships, and equity (CARE)—the core behaviors that drive trust and performance.Executive DX Simulation
Immersed senior leaders in real-world scenarios to surface blind spots, improve decision-making, and reinforce people-first leadership habits.
Together, these experiences provided personalized insights, practical tools, and measurable behavior change—at scale.
Impact
The initiative drove measurable behavior change, strengthened culture, and built a more connected leadership community.
By the Numbers
93% Retention Rate among participants
45% of participants promoted to Director-level roles
94% Overall Program Experience Score
4.65/5 Feedback Scores
Strong gains in self-awareness, clarity, and relationship-building
“Self-awareness is a game changer for any leader. Understanding who you are under pressure and how that impacts others can change the way you operate in any situation.”
— Dawn DeCarlo, Senior Learning Manager, TEKsystems
Accelerating Leadership
with CARE
Madison IAQ:
Overview: Madison Indoor Air Quality (Madison IAQ), a division of Madison Industries, unites several high-performing business units under a single leadership structure. As the company appointed a new group of General Managers (GMs) to drive growth and embody its aspirational culture, it recognized the need to prepare these leaders for success—and for future executive roles.
Madison IAQ partnered with DX Learning and WeLearn to co-create a leadership development journey that would align culture, accelerate leadership readiness, and drive measurable business impact.
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Equip new GMs with people leadership, commercial strategy, and business acumen skills.
Build a pipeline of future-ready Presidents across Madison IAQ.
Strengthen trust, transparency, and accountability across business units.
Create a connected leadership cohort that models Madison Industries’ core values: Trust, Entrepreneurial Spirit, Bias for Action.
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Delivered over six months through three in-person, multi-day modules:
Leading Self & Building Teams (Chicago HQ): Anchored in the CARE Model[WM1] —Clarity, Autonomy, Relationships, Equity—this module built emotional intelligence and self-awareness through simulations, 360 feedback, and experiential learning.
Great Businesses – Leveraging the Flywheel (Lexington, KY): Focused on business and financial acumen, with content co-created by internal Madison IAQ leaders for immediate relevance and application.
Growing the Business and You (Dallas, TX): Emphasized commercial leadership, external market focus, and customer-centricity while encouraging cross-segment collaboration.
Reinforcement Elements:
Daily microactions via Prohabits to drive behavioral habits.
Pre- and post-program 360 assessments to measure leadership growth.
Business coaching for every participant to sustain learning and accountability.
Impact
The initiative drove measurable behavior change, strengthened culture, and built a more connected leadership community.
By the Numbers
Succession & Retention
- 37% of participants promoted post-program
- 86% retention rate over two years
Financial Results
- $1M+ EBITDA growth attributed to leader-driven results
- Internal promotion savings from roles filled without external searches
Participant Feedback
“Trust and transparency have improved even more. Information on company direction—good, bad, or indifferent—is now openly shared.”
Cultural Shifts
- Greater delegation and trust within teams
- Increased transparency in communication
- Stronger collaboration and alignment across business units
Ready to Strengthen Your Leadership and Culture?
Discover how DX Learning can help your leaders inspire trust, improve retention, and create workplaces people never want to leave.
Contact Us to start the conversation.